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Project Support Manager (Bunia) 2011

Project Overview

Medair operates in three sectors: Health: supporting IDPs in Irumu and Bas & Haut Uélé, and reduction in morbidity and morality due to malaria in the health zones near to Isiro; WASH: improving water, sanitation and hygiene in health centres and supporting the construction of family latrines in Ango territory; Logistics: rehabilitation of bridges and crossings on the road from Isiro to Dingila.

Main Responsibilities

The Project Support Manager (PSM) will strengthen the support functions in Bunia, with a particular emphasis on logistics and security. Develop and strengthen support functions in Dungu, Isiro and Ango. Line manage the support staff in Bunia.
Key Activity Areas

Support Systems Management

·         To work with the Country Director (CD) in developing and implementing the support function plan and strategy which are supportive of the current and prospective project portfolio.

·         To ensure that systems of a high standard are established, monitored and maintained for Logistics / Procurement, Office Administration, Human Resources, Finance and Security.

·         To ensure that policies and procedures are clear, transparent, fair and responsive to programme needs. 

·         To work with support managers in improving and standardising processes in each location.


·         To ensure that procurement within D.R. Congo, from Uganda and from HQ fulfil all requirements for good procurement practice.

·         Ensure all relevant staff are trained and competent in the necessary systems.


·         Ensure appropriate security management systems are adopted in each location.

·         Ensure that security plans and crisis management plans are appropriate and up to date in each location.

Inventory Management

·         Take an overview of the management of asset inventory especially fleet, comms, power, and IT to ensure that assets are deployed where they are most needed.

Financial Management

·         To authorise purchases and banking transactions up to a limit of $5,000 within relevant budget.

·         To monitor BvAs and expense sheets to ensure that base budgets are on plan.

External Representation

·         To manage interface with project auditors.

·         To ensure participation in Bunia admin coordination and security meetings.
·         University degree and relevant professional experience desirable

·         Experience in management and project management

·         At least 2 years in a developing country, including experience of support functions

·         Good knowledge and experience of running budgets and expense sheets

·         Experience in coaching and mentoring staff for improved performance

·         Experience in dealing with donors and government officials desirable

Specific Skills and Attributes

·         Working knowledge of French (oral and written)

·         Organizational skills

·         Ability to plan and multi-task

·         Ability to provide spiritual leadership

·         Honest, reliable and patient

·         Good autonomy and deep sense of initiative and responsibility

·         Able to work under high pressure and demands from others

·         Team Player

Medair standard working requirements for the field

·         Committed Christians and committed to Medair values

·         Reflect the vision and values of Medair when interacting with team members, local staff, beneficiaries and external contacts

·         At least one year of professional experience in a relevant field (more experience preferred)

·         Minimum 3 months inter-cultural overseas experience

·         Willing to commit to Medair for a minimum of one year

·         Single, or married (without dependent children)

·         Aged 25 - 55 generally preferred

·         Strong working knowledge of English (oral and written)

·         Competent with MS Word, Excel, PowerPoint and Outlook

·         Able to live and work with a multicultural team under difficult conditions

·         Strong character traits, including emotional stability, adaptability, ability to handle stress, cultural and gender sensitivity, honesty, and physically fit

·         Successful completion of Medair Relief & Rehabilitation Orientation Course (ROC)
Special Working Conditions

·         The PSM will be based in Bunia but with regular visits to the other DRC bases: Isiro, Dungu, and Ango.

·         Bunia is a rural town with quite a large expat community as it is the centre for NGO activity in Ituri and Bas & Haut Uélé. It has a few restaurants and a basic gym.

·         Security in Bunia is quite good although there remain quite strict guidelines in town.
Benefits and General Conditions
·         An allowance based upon the grade of the position and experience of the position-holder

·         Full HQ organisational and role briefing, as well as in-country briefing

·         Additional security training for those going to insecure environments

·         All flights to and from the country programme

·         Accommodation, food, and transportation in-country

·         Comprehensive medical and emergency rescue insurance, with 60 days post assignment cover, which includes counselling, if necessary

·         Annual leave

·         Rest and Recuperation (R&R) leave including associated travel, accommodation and food expenses

·         Additional benefits for those who commit to longer contracts – re-entry allowance or training allowance, extra flights to and from home, additional paid leave (up to 4 weeks) every 12 months

Medair Values
Medair is an international humanitarian organisation founded on Christian values. We believe the success of our operations is also based on recruiting candidates who will share our values and will be at ease in this dimension of our work. The full list of Medair values and their significance to our staff can be found by clicking here.
All applications will be treated in the strictest confidentiality and fairness.

We request that you complete all applications on-line at www.medair.org. Only English-language applications and CV’s will be reviewed. We will not review email applications. Medair does not set closing / deadline dates for applications; recruitment is ongoing until the position is filled. We review every online application. Applicants will be contacted only if they are selected as a potential candidate.

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